Student Complaints & Feedback - Leon Guinto Memorial College, Inc.

We're Here to Listen

Your feedback helps us improve our services and create a better learning environment for everyone.

Confidential

Your identity will be protected. You can choose to remain anonymous if preferred.

Fair Process

All complaints are investigated thoroughly and handled with impartiality and respect.

Quick Response

We aim to acknowledge your complaint within 24-48 hours and provide updates regularly.

What Can You Report?

We welcome feedback on various aspects of your LGMCi experience

Academic Issues

• Course content concerns
• Teaching methodology
• Assessment fairness
• Academic resources

Administrative Services

• Registration issues
• Financial concerns
• Document processing
• Office service quality

Facilities & Infrastructure

• Classroom conditions
• Library resources
• Laboratory equipment
• Campus maintenance

Student Services

• Counseling services
• Student organizations
• Events & activities
• Health services

Submit Your Complaint or Feedback

Please provide as much detail as possible to help us address your concerns effectively.

Full Name *

Email Address *

Student ID (if applicable)

Contact Number

Program *

Year Level

Complaint Category *

Priority Level *

Subject/Title *

Detailed Description *

Supporting Evidence/Documentation (describe any files, witnesses, dates, etc.)

Desired Resolution/Outcome

Privacy Preferences

I want to be identified and contacted regarding this complaint I prefer to remain anonymous Keep my identity confidential but allow follow-up

I understand that this complaint will be reviewed by appropriate LGMCi personnel and that I may be contacted for additional information. I certify that the information provided is true and accurate to the best of my knowledge. *

Other Ways to Reach Us

Prefer a different method? We're available through multiple channels.

Call Us

Student Affairs Office

(042) 841-1731

Email Us

Student Affairs & Services

ovpsass@lgmci.edu.ph

Visit Us

Student Affairs Office

Admin Building
LGMCi Campus

MyPortal

Online Student Portal

Submit Online

What Happens After You Submit?

Here's our commitment to resolving your concerns

Immediate Acknowledgment

You'll receive an email confirmation within 24-48 hours with your complaint reference number.

24-48 Hours

1

2

Investigation & Review

Our team will investigate your complaint and gather relevant information from all parties involved.

3-7 Days

Resolution & Follow-up

We'll provide a detailed response with our findings and proposed resolution plan.

7-14 Days

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Your Voice Matters